Help center
Quick answers for homeowners and pros. Still stuck? Email mail@homeprosohio.com or call 419-548-5543.
How the Home Pros Score works
Every business with reviews gets a 0–100 score so you can compare pros at a glance. It's calculated automatically from public data, and businesses can't pay to change it.
- Reputation (up to 65 points): the star rating, adjusted for how many reviews back it up. A 5.0 from three reviews counts for less than a 4.8 from 300.
- Review volume (up to 25 points): more reviews mean more proof, on a sliding scale that maxes out around 500 reviews.
- Experience (up to 10 points): 2 points per year in business, full marks at 5+ years. If we don't know a business's age, it gets the same share of these 10 points as it earned from its reviews.
The three parts add up to the score. Example: 60 (reputation) + 25 (volume) + 10 (experience) = 95 out of 100.
Missing information never lowers a score. Logos, social media pages and paid plans don't affect it at all.
85+ Excellent · 70–84 Great · 55–69 Good · below 55 Fair. Businesses with 1–4 reviews show "Limited info"; businesses without reviews show "Not yet rated."
Star ratings and review counts are public ratings collected from Google Business Profiles. They are not reviews left on Home Pros Ohio.
For customers
How do I get quotes?
Click "Get free quotes," choose a service and answer a few questions. We'll share your request with up to 3 local pros who serve your area.
Does it cost anything?
No. Home Pros Ohio is free for homeowners. You only pay the business you choose to hire.
Can I stop pros from contacting me?
Yes. Reply STOP to any text, unsubscribe from emails, or email mail@homeprosohio.com and we'll stop sharing your request.
Are the calculators accurate?
They use 2026 published cost ranges for Ohio and the Midwest and are meant for planning. Your actual price depends on your home and the contractor. Always get written quotes.
Do I have to give my email to download a checklist?
No. All of our checklists are free to download with no email required.
What does "Featured," "Sponsored" or "Preferred Partner" mean?
Featured and Sponsored listings are paid placements. Preferred Partners are businesses we recommend, and each partner's listing says why; if one pays us, its listing says so. None of these are a guarantee of quality.
How do I report a problem with a business or listing?
Email mail@homeprosohio.com with the listing link and details. We review every report.
For professionals
How do I add my business?
Use the "Join as a Professional" form. A basic listing is free.
My business is already listed. How do I claim it?
Open your listing and click "Claim this listing." We'll verify ownership, usually by calling the number on the listing.
How do I change my plan or cancel?
Email mail@homeprosohio.com. Cancellations take effect at the end of your current billing period.
Do you sell leads?
No. We don't charge per lead. Paid plans are flat monthly subscriptions for placement and features.
How do I remove my listing?
Email mail@homeprosohio.com from your business email or call us, and we'll verify and remove it.